Additional driver
Apply for additional drivers
If you made the booking, use this page to apply in advance for anyone else who will drive during your trip (additional drivers). Only people who are registered before the trip starts may drive.
Already applied?
If you've lost the status link, you can see the application status and its link again with the reservation ID, your BOXIV ID (from the account that made the booking), and the trip start date.
Before you apply
You need these four things to apply.
- Reservation ID 10 characters (letters and numbers)
- Your BOXIV ID 8 characters (letters and numbers)
- Trip start date Shown in your booking details in the app
- Each additional driver's BOXIV ID One per person
- Apply once your booking is confirmed (payment complete). A booking that is only on hold cannot be checked.
- Each additional driver must first complete identity verification in the app on their own account (see “For additional drivers” below).
- The person who made the booking must be present at pickup and return.
- Additional drivers cannot operate the car from the app (for example, to lock or unlock it).
- Only people who are registered before the trip starts may drive. We do not accept applications after the trip has started.
How to find your BOXIV ID
- Open the BOXIV SHARE app and tap “My Page” at the bottom of the screen.
- Under your name, you'll see “Verified” and “BOXIV ID: XXXXXXXX” (8 characters, letters and numbers).
- Tap the copy icon on the right to copy the ID. If you're an additional driver, send this ID to the person who made the booking.
* For illustration only. The name and ID shown are not real.
For additional drivers
Before the application is submitted, please sign up and verify your identity (with a driver's license or a Myna driver's license) in the BOXIV SHARE app, then wait for the notification that your review is complete.
Your review is complete when My Page in the app shows “Verified.”
If your review isn't complete, you can't be added, so please start early enough to finish before the trip.
Once your review is complete, send the BOXIV ID shown on My Page in the app to the person who made the booking.
- STEP 1 Sign up in the app
- STEP 2 Submit your driver's license or Myna driver's license for identity verification and wait for the notification that your review is complete
- STEP 3 Send the BOXIV ID shown on My Page to the person who made the booking
Check your booking
Enter the reservation ID, your BOXIV ID (from the account that made the booking), and the trip start date. Once we've confirmed they match, you can add your additional drivers.
Enter additional drivers
Enter each additional driver's BOXIV ID. When you select “Check,” we'll look up their identity verification status right away.
- Reservation ID
- —
- Your BOXIV ID
- —
- Trip start
- —
Additional drivers (up to 4 per booking)
What the statuses mean
- Checking We're checking the BOXIV ID. This may take a few seconds.
- Can be added An active member whose identity verification is complete. You can apply.
- Review pending Their identity verification is still under review. Try again once it's complete (this can take up to 3 business days).
- Premier Protection required This booking doesn't include Premier Protection, so drivers under 22 can't be added.
- Can't be added This person can't be added. Please confirm their BOXIV ID with them.
- Status unknown We can't check their identity verification status right now. You can still apply, and we'll check after we receive your application.
- Check limit reached You've reached the limit for checks, so we can't check right now. Please wait a while and check your booking again.
Consent
Read the four statements below and check each box.
You can submit once all four boxes are checked and every additional driver shows “Can be added” or “Status unknown.”
Application status
Check application status
Enter the reservation ID, your BOXIV ID (from the account that made the booking), and the trip start date. Once we've confirmed they match, we'll show the status of each application for that booking, along with its status link.